Dear Esteemed Customer,

We sincerely apologize for not being able to provide services to you, our esteemed customers and the public in general on the evening of February 4, 2015. This was due to a technical failure on one of the features on our network. 
As a result of this you were unable to make voice calls, use the internet and do money transfers. We understand the inconvenience that this outage caused you and would like to once again apologize and thank you for your patience, loyalty and support while we worked to restore our services.

Our engineers were able to fix the problem and restore full services within 23 minutes of the failure.

I would like to assure you, our esteemed customers that we at Vodacom remain committed to continue providing you with world-class services.

Thank you for your support, patience and understanding throughout this period.

Rene Meza

Managing Director

Michuzi Blog

Tanzanian blog operating since 2005, covering International news and Local News, including Politics, Fashion, Social Scenes, Interviews, Movies, Events, personalities and anything positive happening worldwide. Written in Swahili and English targeting both Swahili and English readers.

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