“If
there is anything wrong with conflict, it is how we respond
to them” remarked Ambassador Mulamula in her keynote address at the University
of Salisbury in Northern Maryland at a panel discussion on Conflict Resolution
and Organizational management on Friday October 25, 2013.
Addressing
students and faculty, Ambassador Mulamula shared her experience as the first
Executive Secretary of the International
Conference on the Great Lakes Region (ICGLR) from 2006 to 2011, stating that
unlike the learned Salisbury community, she doesn’t study conflicts, she “live
them”
She explained the meaning of her name “Mulamula” an arbitrator, a
plant that is planted on the ground after mediation of land dispute is concluded. She added even
with such a name, she still faces, like many others, challenges that exist in
managing the humanistic instinctively reaction to conflicts.
“We often respond to conflicts instinctively, therefore we
miss the opportunity to harness the goods that may come out of a conflict” she
said.
Linking her message with recent global changes which she explains make
it more difficult for organization Executives to manage conflicts in their
institutions and work places. She summed her speech outlining success
in mediation and facilitation as well as challenges, in a ten action points that she believes to be helpful in managing
conflicts.
Ambassador Mulamula was invited to give a keynote speech at the
Salisbury University by Jacques Koko, Assistant Professor and Director of the
Graduate Program of Conflict Analysis and Dispute Resolution at the Fulton
School of Liberal Arts at Salisbury.
After
her speech, a group of panelists from the University and the community provided
some light on causes and implications of organizational conflict, and how such
conflicts can be addressed constructively.
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