NBC has today launched SMS
alert service that enables NBC customers to receive instant SMS notifications
on their registered mobile phone numbers of transactions carried out on their
accounts. The SMS notifications enable NBC customers to instantly keep track of
transactions happening on their accounts.
“In addition, this service
will allow our customers to identify if their accounts have carried out any
unauthorized transaction enabling them to take immediate action”, said Musa
Jallow, the bank’s Head of Retail Banking
The SMS notifications will
be sent out for all ATM and POS transactions carried out by a customer’s debit
card. This service is free of charge, and hence NBC customers will not be
charged for receiving SMS notifications.
NBC customers are not
required to register for this service as SMS notifications are sent to
customers’ mobile phone numbers which are registered in the NBC database. All
customers with valid registered phone numbers automatically receive SMS
notifications every time they carry out ATM or POS transactions with their
debit card.
“If any of our customers
does not receive SMS notification, it’s mostly likely that we do not have
their phone number registered in our database or the phone number registered is
incorrect. If that happens, we urgently advise the customers to visit any of
the nearest NBC branch to update their information and start enjoying this service”,
stressed Musa Jallow
NBC is one of the most represented retail bank in the
country with over 45 years experience in providing financial services. Apart
from offering traditional banking services, NBC also prides itself with an
expanded branch network and footprint. NBC has 52 branches, 242 Visa enabled
ATMs, and over 173 Points of Sales strategically located throughout the
country. NBC has employed over 1200 staff
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